Try starting Outlook once with the /safe command line switch for example from the Start > Run > type
"c:\Program Files\Microsoft Office\Office\Outlook.exe" /safe
If Outlook starts this way then the most common causes for the locking up are:
1. Corrupt messages in your Inbox.
2. Corrupt or damaged Toolbar.
3. Damaged view.
4. Add-in causing the error.
Resolution
For No.1 remove the first or last message in your Inbox depending on how you sort the Inbox.
If it is No 2 then renaming outcmd.dat (with Outlook closed) should clear the toolbars,
search your hard drive for a file called outcmd.dat and rename it to outcmd.bak then start Outlook
(if this doesn't cure your problem then you can rename the file back to outcmd.dat and regain any customization of the Toolbars).
For No. 3 the running the /cleanviews command line switch will reset all views to default for example from the Start > Run > type
1. Corrupt messages in your Inbox.
2. Corrupt or damaged Toolbar.
3. Damaged view.
4. Add-in causing the error.
Resolution
For No.1 remove the first or last message in your Inbox depending on how you sort the Inbox.
If it is No 2 then renaming outcmd.dat (with Outlook closed) should clear the toolbars,
search your hard drive for a file called outcmd.dat and rename it to outcmd.bak then start Outlook
(if this doesn't cure your problem then you can rename the file back to outcmd.dat and regain any customization of the Toolbars).
For No. 3 the running the /cleanviews command line switch will reset all views to default for example from the Start > Run > type
"c:\Program Files\Microsoft Office\Office\Outlook.exe" /cleanviews
For No. 4 go to Tools > Options > Other > Advanced Options > Add-ins and uncheck all the add-ins.
Close and restart Outlook, then add the add-ins one by one (closing and restarting Outlook each time) until you get to the problematic add-in.
Depending on the add-in you may be able to remove it completely via Add/Remove Programs in Control Panel and then re-install a fresh copy.
If after a re-install you are still getting problems with the add-in then uninstall it again close Outlook do a search for a file called extend.dat and rename it to extend.old and repeat the installation of the add-in.
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